Shipping policy
Order Processing All orders are processed within 2–5 business days. Orders placed on weekends or public holidays will be processed on the next working day. You will receive a confirmation email with tracking details once your order has been dispatched.
Shipping Destinations We ship to the United Kingdom and internationally. Shipping rates and delivery times vary by destination and are calculated at checkout.
Estimated Delivery Times
- United Kingdom: 5–10 business days
- Europe: 7–14 business days
- Rest of the World: 10–21 business days
Please note that delivery times for large furniture items may vary due to the nature of the products.
Shipping Costs Shipping costs are calculated based on the size, weight, and destination of your order. The exact shipping cost will be displayed at checkout before you complete your purchase.
Large & Bulky Items Due to the size and weight of our premium furniture pieces, some items may require specialist courier delivery or white-glove delivery service. You will be contacted to arrange a suitable delivery time for such orders.
Customs & Import Duties For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at [your contact email]. We will work with the courier to resolve the issue promptly.
Contact Us For any shipping enquiries, please reach out to us via our